What is an eBook?
What type of eBook format do I need?
How do I get your eBook files onto my computer?
How do I get your eBook files onto my eBook reader?
I purchased a book now how do I download my eBook File?
I downloaded my purchased eBook but I can’t find it on my computer.
Who can I contact for help?

What type of eBook format do I need?
PoliPointPress offers eBooks in 3 formats.
PDF – This format is suitable for reading on your desktop or laptop computer (Mac or PC). You will need Adobe Acrobat or similar PDF viewing software to view PDF files. PDF files can also be viewed on a Kindle.

ePub – This format is suitable for reading with eBook reading software on a desktop or a laptop (Mac or PC). ePub is also compatiable with these eReader devices: Sony Reader (PRS-300, 600, 505, 700), Asktak (EZ Reader, EZ Reader Pocket Pro, Mentor), BeBook (One, Mini), Bookeen (Cybook Opus, Gen 3), COOL-ER Classic, Elonex eBook 600, HanLin eBook (V3, V5), IREX Digital Reader 1000S, Neolux NUUT2 and others.

Mobipocket (.mobi) – This format is suitable for reading on Amazon’s Kindle eBook reader, Symbian, Windows Mobile, Palm OS, Java ME, BlackBerry, Psion, and iLiad.

How do I get your eBook files onto my computer?
After confirming your purchase you will be taken to a receipt page which has a download link in the lower left hand corner. Click that link to begin your download. You will also be sent a receipt e-mail to the e-mail address that you provided. An identical download link will be available in that e-mail.

How do I get your eBook files onto my eBook reader?
After you have downloaded and located your purchased file on your computer you will need to upload the file to your eReader device via USB or similar cable.

I purchased a book now how do I download my eBook File?
After confirming your purchase you will be taken to a receipt page which has a download link in the lower left hand corner. Click that link to begin your download. You will also be sent a receipt e-mail to the e-mail address that you provided. An identical download link will be available in that e-mail.

I downloaded my purchased eBook but I can’t find it on my computer.
Depending on which operating system and browser you are using your purchased file will be downloaded to your “Downloads” folder or a folder that you have specified to put your downloaded files into. You can define which folder you would like your downloads to be put into under the “Preferences” (Mac) or “Options” (Windows) menu.

Who can I contact for help?
If you need help with your purchase or if you have general eBook questions please send an email to customerservice@p3books.com and we will answer your questions as soon as possible.